What is PAIA?

The Promotion of Access to Information Act, No. 2 of 2000 ("PAIA") gives effect to the constitutional right of access to any information held by the State and any information held by another person that is required for the exercise or protection of any rights.

Our Obligation

As a responsible South African business, Proudly SA Online Store Pty Ltd is committed to compliance with PAIA. This includes maintaining a manual that explains what records we hold and how requests for information may be made.

Where to Find Our Manual

Our PAIA manual is published as part of the broader Proudly South African PAIA manual. You can download the official PDF using the button at the top of this page.

How to Request Information

Requests for access to information held by Proudly SA Online Store should be addressed to:

  • Information Officer: Jeannine van Straaten, Executive: Strategy, Stakeholder Relations and Legal
  • Postal Address: Proudly SA Online Store (Pty) Ltd, 23 Sturdee Avenue, Rosebank, Johannesburg, 2196
  • Email: [email protected]
  • Telephone: +27 (11) 327 7778

Information Regulator

Should you wish to escalate a request, you may contact the Information Regulator (South Africa):

Download the full Proudly SA PAIA Manual (PDF)

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