Ostrich Feather Statement Earrings

Ready to ship in 3-5 business days

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Shipping Policy

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Delivery of Goods

8.1 The physical Goods shall be delivered to the User through the services of a courier of our selection:

8.1.1 The physical Goods shall be delivered to the User at the address selected during the payment process.

8.1.2 The physical Goods shall be delivered, where possible on a Business Day, but this shall depend on the courier company.

8.1.3 Any additional charges that may be levied in respect of the delivery of the physical Goods or forced return of the physical Goods such as, but not limited to, custom blockage in respect of a User outside of the Republic of South Africa, shall be for the User’s account.

8.2 The digital Goods shall be delivered by email and download link on the Website.

8.3 We shall endeavour to have the physical Goods delivered to you within five days of payment being received by us. However, we shall not be held liable for any late deliveries attended to.

8.4 Our obligation to provide the Goods to you is fulfilled upon delivery thereof. We are not responsible for any loss or unauthorised use of the Goods after provision thereof to you.

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Refund Policy

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DIMZIQUE JEWELLERY RETURNS AND EXCHANGE POLICY

Clause 1 Circumstances in which Returns and/or Exchanges are allowed

1.1 We permit returns and/or exchanges in the following instances:

1.1.1 The incorrect product has been delivered to you.

1.1.2 The product delivered to you is damaged or defective.

1.1.3 You do not want the product which was delivered to you.

1.1.4 The product has the incorrect size or specifications.

1.1.5 .

Clause 2 When a Return and/or Exchange needs to be initiated

2.1 Returns and/or exchanges need to be initiated within seven days of delivery of the product having been delivered to you.

Clause 3 The choices you have upon Returning the Product

3.1 When a product is returned to us you can:

3.1.1 Have your account credited.

3.1.2 Have the amount refunded to you.

3.1.3 Have the product replaced/exchanged.

Clause 4 How a Return and/or Exchange is initiated

4.1 All returns and/or exchanges shall be initiated by means of an email sent to [email protected] setting out:

4.1.1 the reason for the return.

4.1.2 whether you would like the account credited or refunded or replaced/exchanged.

4.1.3 whether you would like the product collected from you or delivered to us.

4.1.4 if you would like the product to be collected, the address from where the product needs to be collected from.

Clause 5 Condition of the Product Returned

5.1 In returning the product to us, the following shall apply. The product needs to be:

5.1.1 Undamaged.

5.1.2 Unused.

5.1.3 In the original packaging.

5.1.4 Packaged and wrapped correctly and safely by you.

Clause 6 Manner of Return

6.1 Depending on your preference we may either collect the product from you, or you may return the product to our offices at the following address: 52 Fame Crescent, Gulden Heights, Strand, 7140.

Clause 7 What will happen once a Product is returned

7.1 Once returned, and subject to a product inspection, your account with us will be credited or refunded or replaced, as per your preference.

Clause 8 Product Inspection

8.1 Once returned, and prior to accepting such return, we will be permitted to inspect the product.

8.2 Should the product in our reasonable discretion not be suited to be returned, we shall not be obliged to accept such return.

Clause 9 Excluded Products

9.1 The following product(s) shall be excluded entirely from the above returned policy:

9.1.1 Online lessons

Additional information

Weight	70 kg
Dimensions	9.5 × 1 × 27.5 cm

Vendor Information

• Store Name: Dimzique Hand Crafted Jewellery
• Vendor: Dimzique Hand Crafted Jewellery
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